Launching FLEX - A better way to manage flexible relocations

We continue to live and work in political uncertainty, with Brexit’s future still being negotiated, trade tensions impacting global business and nationalism emerging in a number of countries. And yet, we live and work in incredible optimism, with a global wave of commitment towards social and environmental responsibility.

We are firmly ensconced in a digital world; highly connected with technology driving us to innovate new ways of working and communicating – and driving inevitable shifts in business models and workforce values.

We also live with the reality of an increasingly younger workforce. The youthquake of global talent is forcing most companies to shift values, cultures and strategies. Global mobility has not historically been at the forefront of adopting new ways of working but it is now left with no choice. We must take notice, embrace recent disruptions and prepare for what’s to come. There are few big trends mobility specialists should watch out for with Flexibility and Choices being one of the big items.

Flexibility and Choices

Flexibility and choices form a big part of global mobility’s transformation. Based on Crown World

Mobility’s 2018 survey:

• 47% of companies that offer Manager and HR flexible policy options have had them for two years or less.

• 62% of companies that offer employee-choice options in policy have had them for two years or less.

Today’s consumers want choices, convenience and the opportunity to customize. This reality is making it into

all types of corporate strategy, including global mobility. Business and HR partners want options to meet their needs, whether it is the budget, region or employee population.

So why wouldn’t employees expect some choices in their company’s global mobility program? Similarly, corporate global mobility programs increasingly expect flexibility and choice from their external partners: concierge services, lump sum management, global or local billing, face-to-face (F2F) or virtual consultations.

A better way to manage flexible relocations

Offering a flexible, employee-driven approach makes a lot of sense, but it can be unpredictable without appropriate control and transparency.

Our technology solution enables tighter budget control of any policy, giving you all the flexibility with less administration. Employees have choice and control of their relocation through a powerful technology interface.

FLEX, Crown’s self-service tool, is a much easier and financially transparent way to coordinate all works of relocations. Simply and quickly configured to match your policy types, it enables you to offload administration, easily manage budgets, streamline supplier liaison and track progress. FLEX is a technology that gives you complete financial visibility and real-time status for all relocations.

Not only loved by employees for its simplicity (one system for everything) and built-in features, it also gives them a measure of control and choice with a digital solution. FLEX is also built to support supply chain partners with clear lines of communication between all parties, hence, simplify all your administration with less paperwork. It streamlines communication between you, your relocating employees and service partners. Throughout each relocation, you’re kept informed of progress, ensuring everything happens when it should.

Budget control is vital in any mobility program to achieve ever more challenging financial targets. FLEX gives you complete financial visibility from day one through its built-in pricing tool. Mobility managers can simply select the components of each relocation to match policies you hold and see the financial impact immediately.

FLEX speaks to the need for flexibility in mobility programs to accommodate a wide range of policy types. Everything is managed through a simple dashboard, giving you status reports on all active relocations, including notifications of outstanding or completed tasks. Relocating employees also use a portal to manage their relocation, selecting services from a preset list, and completing administrative tasks with suppliers. FLEX makes communications with suppliers much more efficient and monitoring progress far simpler.

Relocating employees have a direct line to each of their suppliers to exchange relevant information. The system shares relevant data with all suppliers, saving your people from having to deal with similar inquiries from different companies.

To find out more about FLEX, our self-service technology platform, visit www.crownworldmobility.com or email Pichitra Niphondkit at pniphondkit@crownww.com to arrange a demonstration.