Thailand consumer presence on-line is already significant, with a Facebook ratio of nearly 1 to 1 of on-line users, and continues to grow. Now with 3G becoming more prevalent, we can expect to see this grow even more dramatically. How will this affect consumers' behaviour on-line, especially related to commerce? What are the trends worldwide? What can companies do to take advantage of these latest trends? What are the specific challenges in Thailand? What is the roadmap in Thailand of both "e" and "m"-commerce?
Tim Verouden Head of on-line, Marketing Group, dtac
Tim is originally from the Netherlands, and has been working in various senior manager positions in leading telecom operators and consultancy firms across the world for over 15 years. With the last few years focusing on the rapidly emerging eBusiness possibilities for big corporations, he has set up an e-Commerce practice at a top five German/Swiss consultancy firm. Working for Vodafone Group in London he initiated the program to accelerate on-line in the 22 Vodafone markets. As Head of On-line for Partner Markets in Vodafone he helped telecom operators worldwide to embed their on-line and social media activities in their strategy and organization. Last year he joined dtac in Thailand to build their on-line, mobile and social presence and make dtac the leading operator in this field in Thailand. He is currently also expanding the scope to Telenor Group to leverage the Telenor scope and scale in this area.
ROB DE JONGE
General Manager, Venda Software Development
Venda is the world's largest on-demand e-commerce provider. Processing over £1 Billion of transactions annually, its highly flexible convergent cross-channel platform offers retailers the scalability, stability and security for deploying world-class e-commerce sites. With over ten years' experience and a presence in the UK, US, France, Thailand and Germany, Venda helps global retailers increase revenues and deliver a return on investment faster than traditional 'buy and build' methods. Its expertise in multi-channel commerce and knowledge of payment regulations in different countries allows retailers to expand quickly into new markets.
As of January 2013, over 100 brands of all sizes use Venda's platform to handle millions of transactions each month. These include Universal Music, Fat Face, TK Maxx, Tate, Laura Ashley, Emma Bridgewater, Jimmy Choo, Paperchase, Royal Doulton, Wickes, Clothing at Tesco and Orange. For further information please visit http://www.venda.com or join the discussion at www.twitter.com/vendauk.